Food and Beverage Service Management

Introduction

This module will provide participants with practical skills and knowledge for creating and delivering guest-driven service, enhancing value, building guest loyalty, and promoting repeat business. Participants will learn how every aspect of a food service operation contributes to the guest experience and will explore unique features of a variety of food and beverage operations.

The Food and Beverage Service Management course aims to (1) provide you with the skills and knowledge to not only create a positive effect on the hospitality industry, but also improve the service experiences they provide to their guests; and (2) install a leadership culture throughout food and beverage operations that continues to delight guests with exceptional service (3) give you an insight into the kitchens, menu design, and creating food.

What will I learn?

• Identify factors that contribute to the creation of the guest experience
• Identify Health, safety and security issues and implement methods in workplace
• Identify and execute food and beverage services in relation to the appropriate standards
• Employ menu planning according to function themes and plan menus based upon dietary considerations
• Demonstrate the ability to use knives and kitchen equipment safely to prepare food.
• Define and apply cooking techniques accurately.
• Prepare and cook a variety of different food dishes.
• Define the requirements for service etiquette
• Prepare and serve a range of food and beverages correctly and appropriately

*Please note that no refund is given once the short learning programme has been purchased.